RUGZ 4 U POLICIES
A Hassle-Free Experience
At Rugz 4 U, we want to make sure shopping with us is as enjoyable as possible. That’s why we’ve worked hard to make sure our store policies are fair, clear and transparent. You can find a full outline of our policies below. If you can’t find the information you’re looking for, send us a message, text or email! We look forward to serving you at Rugz 4 U <3
FOR ALL ORDERS: Please allow up to 18-24 business days for creation and shipment! ALL orders are made-to-order. We make all rugz by hand and with love <3
FOR CUSTOM ORDERS: FULL payment of the product is required before any custom orders are made. Once we confirm the design you want, payment is due immediately, whether full payment or partial. All payment plans need to be complete within a 30 day time frame. All payments are non-refundable.
Please be patient with us and provide us the same respect we provide you. Hiccups come up with inventory, shipping, weather and other circumstances that are not within our control. We are a team working our best to provide you with quality art. YOU come first, no matter what. <3
*DISCLOSURE: NO 2 rugz are EXACTLY the same as they are all made to order as stated above. They will be as accurate as depicted but variability is a factor when there is different sizing, etc.*
Thank you Loves! Happy Shopping!